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FAQ

Questions Partners Actually Ask

Advertisers

  • We don't sell guaranteed view counts — we sell loop placement across screens riders are already watching. Metro Vancouver sees 110,000+ daily ride-hailing trips, and our goal is to integrate our hardware into as many vehicles as possible. 

  • Pick a tier on the Pricing page, submit your creative, and we build it into the loop schedule. Most advertisers are live within a couple weeks of signing up.

  • Yes, businesses with multiple locations or offers can run multiple tiers simultaneously — contact us to set it up.

  • We'll confirm exact specs once you choose a tier, but a simple video or static creative sized for a vertical headrest screen is all you need — no professional production required.

  • No-commit monthly options are available on every tier; annual commitment unlocks lower rates.

  • Yes — contact us to update your creative between billing cycles.

  • Riders are seated, phone-down, and looking forward — a captive audience, not a passing glance.

  • We don't sell guaranteed view counts — we sell loop placement across screens riders are already watching. Metro Vancouver sees 100,000+ daily rideshare trips, and your ad returns every loop.

Sponsors

  • Advertising is a paid spot in the loop rotation. Sponsorship is platform-wide brand association — your logo appears in the footer of every loop, on every screen, regardless of which advertiser is running, positioning you as a community partner rather than a one-off ad.

  • Yes — sponsorship and ad placement are billed and tracked separately, so a business can hold a sponsor tier for brand association while also running a paid ad campaign in the loop rotation.

  • Yes — only one Presenting Sponsor per market at a time. Once it's taken, it's taken until that sponsor's term ends.

  • We recommend a 3-month minimum to lock in predictable placement, then renew at the standard rate — shorter terms can be discussed directly.

Drivers

  • A flat $120/month per screen, paid regardless of how many rides you give — no extra stops, no extra work required.

  • Payments go out monthly, directly to the account you provide during onboarding — no invoicing or chasing required on your end.

  • No — the screen runs independently in the background. You drive exactly as you do now.

  • Any active rideshare vehicle with a front passenger headrest suitable for mounting — we handle the installation and check compatibility with you directly.

Still Have a Question?

If we haven't covered it here, just ask — we usually reply within A BUSINESS DAY!

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